Last updated: September 17, 2025
This Privacy Policy (“Policy”) explains how Saint Paul Master Plumber, a plumbing services company located in Saint Paul, MN, collects, uses, and safeguards information when you visit or interact with our website or submit a request for a quote.
By using our Website, you agree to the practices described in this Policy. This Policy will notify you of:
- The types of personally identifiable information (PII) we collect, how we use it, and with whom it may be shared.
- Your options regarding the use and disclosure of your data.
- The security measures we employ to protect your information.
- How you can access, correct, or delete your personal information.
Company Information
- Business Name: Saint Paul Master Plumber
- Business Type: Plumbing Services
- Phone Number: 651-371-6477
- Main Location: Saint Paul, MN
- Business Hours: Mon-Sun 07:00 AM – 09:00 PM
Information We Collect and How We Use It
We collect information that you voluntarily provide through the Website, including in required form fields. This information is used to respond to your inquiries, provide requested services, and enhance your experience with us.
We do not share your information with third parties outside our organization, except as necessary to fulfill your request. Certain information may be forwarded to our Premier Partners (as defined in our Terms of Service) who may share it with their agents, employees, contractors, clients, or others.
Unless you opt out, we may contact you via email with information about special offers, new services, or updates to this Policy.
Your Rights and Access to Information
You may opt out of future communications at any time by contacting us at support@tcpacompliance.site. You also have the right to:
- Review the data we have collected about you.
- Correct or update your information.
- Request deletion of your personal data.
- Raise any concerns regarding our use of your data.
Security of Your Information
We take reasonable precautions to protect your data. Sensitive information, such as payment details, is transmitted securely using encryption protocols (look for “https” and a lock icon in your browser).
Access to personally identifiable information is restricted to employees who need it to perform their job functions. Our servers and storage systems are maintained in a secure environment to prevent unauthorized access.
If you believe we are not following this Policy, please contact us at support@tcpacompliance.site.
CCPA: California Residents
Under the California Consumer Privacy Act (“CCPA”), California residents have specific rights regarding their personal information (“PI”).
Types of Personal Information Collected
We collect PI that identifies, relates to, or could reasonably be linked to you or your household. Examples include:
- Website Information: First name, last name, email, phone number, street address
- Online Identifiers: IP address
Sources of Personal Information
We collect PI:
- Directly from you (e.g., website forms, emails, phone calls, reviews)
- Indirectly through vendors, Premier Partners, service providers, or publicly available sources (e.g., social media)
- Through your activity on our Website (directly via form submission, indirectly via device/browser information)
Purpose of Collection
We use the collected information to:
- Fulfill your requests, including quotes and service inquiries.
- Provide relevant products or services.
- Improve our Website, services, and products.
- Maintain security and prevent unauthorized access.
- Comply with legal obligations, including the CCPA.
Retention of Personal Information
We determine retention periods based on the type and sensitivity of data, risks of unauthorized disclosure, purposes of processing, and legal requirements.
Sharing Personal Information
We may share your PI with:
- Service providers and Premier Partners
- Affiliates, subsidiaries, and related entities
- Contractors authorized to act on your behalf
- External advisors, such as auditors or legal counsel
- Governmental or regulatory authorities, as required
Your California Rights
California residents have the following rights:
- Right to Notice: Receive information about the categories of PI collected and the purposes for collection.
- Right to Know: Request details on the categories of PI collected, sources, and any disclosures to third parties.
- Right of Deletion: Request deletion of PI, subject to exceptions required by law.
- Right to Non-Discrimination: You will not face adverse treatment for exercising your CCPA rights.
To submit a request, email support@tcpacompliance.site with your full name, email, phone number, and request date. Requests may also be submitted through an authorized agent with written proof of authorization.